BO 1st, the customer (orderer) of the transport is the company BOSPOKO s.r.o., the supplier is meant the carrier, which is listed in the header of the order. The carrier (supplier) undertakes by confirming the order that he has familiarized himself with the content of these general terms and conditions listed on the website www.bospoko.cz, that he agrees with them and accepts them without reservation. All interested parties further undertake to comply with the general business terms and conditions, as part of the Shipping Agreement, listed in this PDF and the terms and conditions of BO first through BO fifteenth as seen below.BO 2nd, the order (i.e. the conclusion of the transport contract between the orderer and the supplier) is valid even without written confirmation, unless it is rejected in written word within 60 minutes.BO 3rd, if the carrier arrives for loading earlier than agreed, he always requests confirmation from the customer as to whether he can load the shipment (e.g. whether all goods are ready, customs procedures completed, etc.), for non-compliance with this condition, the invoice may not be reimbursed, or the price will be reduced by additional costs for the resulting damage, at the same time, the customer also has the right to fine the carrier for non-compliance with the conditions.BO 4th, the carrier must also report to the customer if the goods do not fit according to the agreed order (e.g. number of pieces, weight, dimensions, etc.) when at the loading place, the carrier must not leave the loading without confirmation from the customer, otherwise the carrier risks additional costs for non-compliance with the conditions, as seen in BO 3rd.
BO 5th, compliance with the loading and unloading deadlines as well as all the requirements specified in the order (vehicle arriving in time, loading time, delivery time, sufficient size of the transporting vehicle, agreed vehicle type, cancellation of the order, etc.), is a condition for paying the invoice. If non-compliance with the provisions specified in the order and conditions of transport or violating them happens, the carrier is obliged to compensate the customer for the damage and additional costs incurred (especially higher costs for replacement transport, costs associated with waiting for loading/unloading - i.e. labor costs, crane costs, manual unloading, delivery of non-complete goods, downtime, etc.), and the customer is also entitled to a contractual fine of CZK 5,000 excluding VAT for each individual breach of the carrier's obligations.
BO 6th, in case of non-compliance with deadlines of the loading and unloading without written notification to the ordering manager, a one-time fine of 10% of the agreed order price will be charged, min. CZK 1,000 without VAT. The said fine does not take into account other costs and fines of the customer.
BO 7th, the agreed due date of the invoice is 60 days after recieving the invoice. The invoice must be sent together with all documents related to the transport (DN, CMR confirmed by the recipient, customs documents, etc.). The invoice must be sent by the transporter within 10 working days since the delivery. Confirmed transport documents must contain the date (time) of unloading, a stamp and the signature of the recipient (or the full name/company and other identifying information of the recipient in block letters instead of the stamp). If all the mentioned documents are not attached to the invoice, the invoice will not be paid. In case of delay of recieving the invoice with all documents (i.e. even in case of recieving incomplete documents), the carrier is obliged to pay the customer a contractual penalty of CZK 1,000 excluding VAT. The fine will be calculated by the issued invoice, which will be automatically deducted when paying the transport invoice. The contractual penalty does not affect the right to additional compensation for other violation of the transport conditions.
BO 8th, the invoices including shipping documents can be sent physically by post to the address of the registered office of BOSPOKO s.r.o. or electronically by e-mail (we prefer) to fakturace@bospoko.cz. If the original documents are needed, we will inform you about the need to send it by post in printed form.
BO 9th, the customer is entitled to offset the resulting damage and additional costs to a contractual penalty against the carrier's right to obtain payment of the invoice from previously provided performance/services for the customer.
BO 10th, when transporting outside the EU, it is the responsibility of the transporter to properly terminate all transit documents issued for the transport, and documents of this effect are a mandatory attachment to the invoice. If the carrier does not submit such documents with the invoice, or if all customs documents are not properly completed and confirmed, the invoice will not be paid and the carrier assumes full responsibility for the customs debt and all damage caused due to such a reason.
BO 11th, for proven downtime due to the sender's or recipient's fault (if this downtime is longer than 24 hours) will be determined the amount for one calendar day by agreement.
BO 12th, the carrier is responsible for damage caused to the cargo up to the full value of the transported goods and related damage, and declares that he is insured against this risk. If the insurance does not cover (or does not apply to) the resulting damage, the carrier will have to replace it directly. In the event of an insured event, the carrier is obliged to immediately report the damage to the insurance company and provide all cooperation for its speedy resolution.
BO 13th, the transporter/driver always behaves politely and morally during the loading/unloading process. In the event of inappropriate behavior on the part of the driver towards the people involved, the customer may withdraw from the reimbursement of the invoice (e.g. in the event of complaints from the customer), or possibly reduce the agreed amount by a fine from the customer.
BO 14th, handing over shipments to a carrier other than what was agreed in the head of the order without prior written confirmation from BOSPOKO s.r.o is strictily banned. In the case of handing over the shipment to another carrier, the exact entity that performs the service must be known and reported. If the carrier uses for the transport a vehicle other than his own and does not inform the customer about this in advance, the carrier will be charged a fine of CZK 1,000 excluding VAT.
BO 15th, in Ostrava we useBO instead of BECAUSE, andSPOKO is a slang expression for SATISFIED.
If you fail to comply with our terms
Contact BOSPOKO s.r.o.
VAT: CZ21409188